Need to change or cancel your order? Just WhatsApp or email and you'll get a reply ASAP. 
Everything is eligible for a refund but all the packaging (including the outermost padded envelope) must be unopened. This is for hygiene reasons!

​

If there's a problem with the product itself get in touch and we can come to an agreement

​

If it is the fault of Royal Mail that your pack is missing (they forgot to scan it, dropped it, it happens!), let me know as soon as possible