Privacy Policy PhenibutETC

Last updated: 15/6/26

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website make a purchase, or interact with us in any way. We are committed to protecting your personal data and respecting your privacy.

1. Information We Collect

Personal Information

We may collect the following information when you place an order, create an account, or contact us:

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed securely by third‑party payment providers; we do not store full card details)

Automatically Collected Information

When you browse our site, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent

• Cookies and tracking data

Cookies & Tracking Technologies

We use cookies to:

• Enable essential site functions (e.g., shopping cart)

• Analyse site traffic

• Improve user experience

• Deliver personalised content or ads (if applicable)

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Communicate with you about your purchase

• Provide customer support

• Improve our website and services

• Send marketing emails (only with your consent)

• Prevent fraud and maintain site security

• Comply with legal obligations

3. Sharing Your Information

We may share your data with trusted third parties, including:

• Payment processors (e.g., Square)

• Delivery and logistics partners (eg. Royal Mail)

• Email service providers

• Analytics and advertising partners

• IT and hosting providers

We never sell your personal data.

4. Data Retention

We retain your information only as long as necessary for:

• Order fulfilment

• Legal and accounting requirements

• Customer service

You may request deletion of your data at any time (subject to legal obligations).

5. Your Rights (UK & GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Request data portability

• Withdraw consent for marketing at any time

To exercise these rights, contact us at [your email address].

6. Data Security

We use administrative, technical, and physical safeguards to protect your data. While no system is 100% secure, we take reasonable steps to ensure your information is handled safely.

7. Third‑Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our store is not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact Us

If you have questions about this Privacy Policy or your data, contact us at: support@phenibut-etc.co.uk